ART VAULT SUPPORT
NEED A HAND?
Whether you’re collecting art and photography, selling your work, managing your account or checking an artwork’s history, we’re here to help.
HOW CAN WE HELP?
Contact Art Vault support for help with:
Accounts & My Vault
Signing in, collector accounts and accessing your collection.
Buying & Collecting
Purchases, editions, certificates and purchased artwork or photography.
Artists & Photographers
Creator accounts, publishing work, Stripe setup and selling through Art Vault.
Verification & Provenance
QR verification, artwork records, ownership history and provenance.
Ownership Transfers
Help transferring an artwork or photograph to its next owner.
Subscriptions & Payments
Creator subscriptions and Art Vault payment-related questions.
Downloads
Help accessing purchased digital art and photography.
CONTACT SUPPORT
TELL US WHAT’S HAPPENING.
Email info@a-v.uk with a brief description of the problem. If your question relates to a particular work, include its Art Vault ID where possible so we can identify the correct record.
Please don’t send passwords, payment card details or identity documents by email.